Practice 02

Managed Services

The tooling, licensing, and operations that hold the environment to the standard after it's built. Fully managed by our team, or co-managed with yours.

2.1

Managed and co-managed IT

The operations and security stack we run, licensed through Corbel and deployed into your tenant. Fully managed by our team, or co-managed where your team owns the day to day and we own the standards, the vendors, and the escalations. Same standard either way.

What we deliver

  • RMM and tenant backup, run to a written standard and reported every cycle
  • Third-party patching inside a defined window, not assumed
  • 24x7 managed detection and response layered on Defender, with a human on the other end
  • Email security and DNS filtering on Windows and iOS
  • Password management with SSO, deployed once and run for you
  • Escalation to senior engineers, not a ticket queue

Typical situations

  • You have an IT team but no security operations.
  • The MSP charges for everything and owns nothing.
  • You want the tooling without a full outsource.
Talk to us about managed IT

2.2

Licensing, hardware, and cost

Your Microsoft licensing through Corbel as your CSP, hardware procurement, and the cost analysis nobody does before a renewal. Margin disclosed. We'll tell you when not to buy.

What we deliver

  • CSP transfer off your incumbent without a lapse in service
  • Licensing bands by job title, with orphaned and overspecified SKUs retired
  • Laptop fleet refresh: tiered specs, vPro as the floor, Autopilot-registered from the factory
  • Azure and SIEM spend modeled from your own cost exports before you sign anything
  • Renewal prep: what you use, what you pay for, what to cut

Typical situations

  • The Microsoft renewal is in 60 days.
  • Half the fleet is out of warranty.
  • Nobody can explain the Azure bill.
Talk to us about licensing

Ready when you are.

One call to find out if it's a fit. Both ways.